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5 Whys Techniques

5 Whys Techniques

Get hands-on experience on "How to use the 5 Whys techniques?" to identify the root cause. Master class takes you through case studies explaining how to ask the first why question which will lead to the next 4 why questions.

Created by - Rajendra K I Language - English I Online - Self Place + Instructor Online Session I Level -Intermediate

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Last Update 07/31/2021
Completion Time 4 hours 3 minutes
Members 2
  • Course Overview
  • Lesson 1 - Overview
    • 1.1 Welcome Message
    • 1.2 Origin of 5Why
    • 1.3 Five Whys Technique
    • 1.4 When to use 5 Whys
      20 xp
  • Lesson 2 - What is 5 Whys Techniques?
    • 2.1 What is 5 Whys technique?
    • 2.2 What is 5 Whys technique? Part 2
      30 xp
    • 2.3 Five Why Method
    • 2.4 Look for Root Cause
      10 xp
    • 2.5 What is root cause?
  • Lesson 3 - Steps for 5 Whys Method
    • 3.1 Five Whys Flowchart
  • Lesson 4 - Benefits of 5 Whys
    • 4.1 Five Whys Benefits
      20 xp
  • Lesson 5 - Limitation for 5 Whys
    • 5.1 Limitation of 5 Whys
      20 xp
    • 5.2 Trouble with Five Whys
      10 xp
  • Lesson 6 - Using 5 Whys for RCF
    • 6.1 How to Use the 5 Whys
      20 xp
    • 6.2 Ask the First "Why?"
      20 xp
    • 6.3 Ask "Why?" Four More Times
      10 xp
    • 6.4 Know When to Stop
      20 xp
    • 6.5 Methods of 5 Whys
    • 6.6 Five Whys table
    • 6.7- 5/7 Failure Path
      10 xp
  • Lesson 7 - When not to use 5 whys?
    • 7.1 When not to use 5 Whys?
    • 7.2 When not to use 5 Whys?
  • Lesson 8 - Examples of 5 Whys
    • 8.1 Hands on Experience
    • 8.2 -5 Whys Tree Diagram
    • 8.3 Five Why Example
    • 8.4 Five Why Workplace Incident
    • 8.5 Avoid These
    • 8.6 Summary Slide
  • Lesson 9 Incident Case
    • 9.0 Practical - Case Study
      70 xp
  • Lesson 10 Apply 5 Whys
    • 10.0 How to apply 5 Whys?
    • 10.1 -5 Whys RCA Template
  • Reading Material
    • 11.0 Why look for root causes?
    • 11.1 Steps Involved in Investigation
    • 11.2 Technique for Investigation
    • 11.3 Five Whys Method
  • Course Certificate
    • Assessment Instruction
    • 5 Whys Tech Assessment

Rajendra K

Instructor
Hi, Welcome to the “5 Whys Techniques” course. Learn about how to identify the root cause. how to ask the right why question and the right approach as a team to use 5 Whys as an investigation tool.
I have gathered rich experience on various topics and one of them is the 5 Whys technique. The question is: “How to use 5 whys as an investigation tool?”. There are plenty of cases where many have done mistakes in asking the right why question which leads to a second why. One wrong why and the team is on a different path of the root cause. This may not solve the problem but may increase the risk of the workplace.
If you are the one who is looking to learn about "How to use the 5 Whys technique? in your organization or to train your team then this is the course for you. Let’s start learning.

Skill - Intermediate

Duration - 4 hrs 06 min

Start Learning

Course Offerings

I - Lessons

27 Lessons

I - Webinar

On-demand

Case Study

05 Exercise

Projects

01 Exercise

Forum

Discussion + Q&A

Articles

10+ Article

Badge

Course Badge

Certificate

Course Certificate

Skills you will gain

Applying 5 Whys, Questioning, Identify Root Cause, Investigating, Problem Solving,